Privacy Policy

Last updated: September 21, 2026

This Privacy Policy describes how SPINK SERVICES LIMITED ("we", "us", or "our") collects, uses, stores, and shares personal information when you visit, use our services, make a purchase from hjnkgf.shop, or otherwise communicate with us.

We are committed to protecting your privacy and handling personal information transparently and in accordance with applicable data protection laws, including, where applicable, the General Data Protection Regulation (GDPR).

1. Company Information

This online store is operated by:

SPINK SERVICES LIMITED

Company Registration Number: 8570067

Registered Address:
23 Triangle Road
Massey, Auckland 0614
New Zealand

Email: support@hjnkgf.shop

Telephone: +64 9 594 0187

Website: hjnkgf.shop

For applicable data protection purposes, SPINK SERVICES LIMITED is responsible for the processing of personal information described in this Privacy Policy unless otherwise stated.

2. Personal Information We Collect

Depending on how you interact with our store, we may collect the following categories of personal information:

Contact Information

This may include:

• Name;

• Billing address;

• Shipping address;

• Email address; and

• Telephone number.

Order and Transaction Information

This may include:

• Products ordered;

• Order number;

• Order value;

• Shipping information;

• Return and refund information;

• Payment method;

• Cash on Delivery information where applicable; and

• Transaction-related records.

Account Information

If customer account functionality is available, we may process information associated with your account, including your login information, preferences and order history.

Technical and Usage Information

When you visit our website, certain technical information may be collected automatically, including:

• IP address;

• Browser type;

• Device information;

• Operating system;

• Pages viewed;

• Referring URLs;

• Interaction with our website; and

• Cookie and similar technology information.

Customer Service Information

If you contact us, we may process information contained in your communications, including questions, complaints, return requests and other customer service correspondence.

3. How We Use Personal Information

We may use personal information to:

• Process and fulfill orders;

• Arrange shipping and delivery;

• Process Cash on Delivery orders where available;

• Provide order confirmations and updates;

• Process returns, refunds and exchanges;

• Respond to customer service requests;

• Maintain and improve our online store;

• Detect, investigate and prevent fraud or misuse;

• Protect the security of our website and services;

• Maintain appropriate business and transaction records;

• Comply with legal, tax and regulatory obligations;

• Enforce our terms and policies; and

• Send marketing communications where permitted by law and, where required, with your consent.

We will not use personal information for purposes incompatible with the purposes for which it was collected unless permitted by applicable law.

4. Legal Bases for Processing

Where the GDPR applies, we process personal information only where we have an appropriate legal basis.

Depending on the circumstances, these legal bases may include:

Performance of a Contract

We process information when necessary to process your order, arrange delivery, provide customer support, handle returns and refunds, or otherwise perform our contractual obligations to you.

Legal Obligations

We may process information when necessary to comply with accounting, tax, consumer protection, regulatory or other legal requirements.

Legitimate Interests

We may process information where necessary for our legitimate business interests, provided those interests are not overridden by your rights and interests.

These interests may include:

• Preventing fraud;

• Securing our website;

• Improving our services;

• Managing our business operations; and

• Handling customer inquiries.

Consent

Where required, we may process information based on your consent, for example for certain marketing activities or non-essential cookies.

Where processing is based on consent, you may withdraw your consent at any time. Withdrawal does not affect the lawfulness of processing carried out before consent was withdrawn.

5. How We Share Personal Information

We may share personal information with service providers and other parties where reasonably necessary to operate our online store.

These may include:

• Shopify and related e-commerce service providers;

• Hosting and technology providers;

• Shipping and logistics providers;

• Cash on Delivery and payment service providers;

• Customer support providers;

• Analytics providers;

• Marketing and advertising service providers, subject to applicable consent requirements;

• Professional advisers such as accountants, auditors and legal advisers; and

• Government authorities or regulators where disclosure is legally required.

We require service providers to process personal information appropriately and only for authorized purposes, subject to applicable contractual and legal requirements.

6. Shopify

Our online store is hosted using Shopify.

Shopify may process personal information in connection with providing its e-commerce platform, infrastructure, security and related services.

Shopify's own processing of personal information may also be governed by its applicable privacy documentation and contractual terms.

7. Payment and Cash on Delivery

Cash on Delivery may be available for eligible orders where displayed during checkout.

When you place an order using Cash on Delivery, we may process information necessary to:

• Confirm your order;

• Arrange shipment;

• Coordinate delivery;

• Collect payment upon delivery; and

• Handle returns or refunds.

We do not request payment information that is unnecessary for processing the applicable transaction.

If additional payment methods become available at checkout, relevant payment providers may process information in accordance with their own privacy policies.

8. Cookies and Similar Technologies

Our website may use cookies and similar technologies to:

• Operate essential website functionality;

• Remember preferences;

• Maintain website security;

• Understand website usage;

• Improve performance; and

• Support analytics, advertising or marketing where permitted.

Where required by applicable law, non-essential cookies and similar technologies will be used only after obtaining appropriate consent.

You may be able to manage your cookie preferences through the cookie settings available on our website.

9. Marketing Communications

Where permitted by law, we may send marketing communications relating to our products or services.

Where consent is legally required, marketing communications will be sent only after obtaining the appropriate consent.

You may withdraw your consent or unsubscribe from marketing communications at any time using the unsubscribe mechanism provided in the relevant communication or by contacting us at:

support@hjnkgf.shop

10. International Data Transfers

Because SPINK SERVICES LIMITED is located in New Zealand and we use service providers that may operate in different countries, personal information may be processed outside Germany, Austria or the European Economic Area.

Where applicable data protection law requires safeguards for an international transfer, we take appropriate measures designed to ensure that personal information receives an appropriate level of protection.

Such measures may include applicable adequacy decisions, contractual safeguards or other legally recognized transfer mechanisms.

11. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including:

• Fulfilling orders;

• Providing customer support;

• Processing returns and refunds;

• Maintaining transaction records;

• Complying with accounting, tax and legal obligations;

• Resolving disputes; and

• Protecting our legitimate business interests.

The applicable retention period may vary depending on the type of information and applicable legal requirements.

When personal information is no longer reasonably required, it may be deleted or anonymized, subject to applicable law.

12. Data Security

We use reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, loss, misuse, alteration or disclosure.

However, no method of electronic transmission or storage can be guaranteed to be completely secure.

Customers should take reasonable precautions to protect their own account credentials and personal information.

13. Your Rights Under the GDPR

If the GDPR applies to the processing of your personal information, you may have rights including:

• The right to access your personal information;

• The right to correct inaccurate personal information;

• The right to request deletion of personal information in certain circumstances;

• The right to restrict processing in certain circumstances;

• The right to object to certain processing;

• The right to data portability where applicable;

• The right to withdraw consent where processing is based on consent; and

• The right to lodge a complaint with a competent data protection supervisory authority.

These rights may be subject to conditions, limitations and exceptions under applicable law.

To exercise an applicable privacy right, please contact:

support@hjnkgf.shop

We may need to verify your identity before completing certain requests.

14. Rights of Customers in Germany and Austria

Customers located in Germany or Austria may exercise applicable rights under the GDPR and relevant national data protection legislation.

You also have the right to lodge a complaint with the competent supervisory authority in your country or region if you believe that your personal information has been processed in violation of applicable data protection law.

You are not required to contact us before submitting a complaint to a supervisory authority, although we welcome the opportunity to address your concerns directly.

15. Children's Privacy

Our store is not intended to knowingly collect personal information from children who are not legally able to enter into transactions or provide valid consent under applicable law.

If you believe that a child has provided personal information to us improperly, please contact us so that we can review the matter and take appropriate action.

16. Third-Party Links

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, security or content of third-party websites. We encourage you to review the privacy policies of third-party services before providing personal information to them.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our practices, services, legal requirements or other operational reasons.

When this policy is updated, the revised version will be published on our website and the "Last updated" date will be changed accordingly.

18. Contact Us

If you have questions about this Privacy Policy, our privacy practices, or wish to exercise an applicable data protection right, please contact us:

SPINK SERVICES LIMITED

Company Registration Number: 8570067

Registered Address:
23 Triangle Road
Massey, Auckland 0614
New Zealand

Email: support@hjnkgf.shop

Telephone: +64 9 594 0187

Website: hjnkgf.shop